At MC Autos we provide a high quality, convenient and comprehensive automotive repair service, that also offers value for money. The most important aspect of our business is trust. We aim for 100% customer satisfaction in regards to quality, communication, friendliness, timely completion and to discover new ways to exceed the expectations of our customers.
We strive to provide a fantastic service for all our customers, alongside our well equipped workshop, comfortable tidy waiting area, free guest Wifi, tea's & coffee's, we also offer a free local collection / drop off service, this provides our customers a more convenient & flexible way to manage their automotive needs. For customers needing to commute, Therepia Lane tram & Bus stop is a 2 minute walk from our workshop.
We understand that a visit to the garage can often be daunting, but we're here to help. We cater for most makes of car & light commercial vehicles and provide our service to the general public, the trade & fleet operators. We go the extra mile, so you can too.
As much as we want to satisfy all our customers’ needs, please do not ask us to cut corners or provide 'bodge jobs' as we only know how to do things the right way! The MC Autos way!
Natalie is the Manager & Co-owner, she has vast customer service & managerial experience. Natalie genuinely cares about the customers & finding the best options to suit thier needs. If the customer is happy she is too. Every garage should have a bit of the feminine touch!
Jamaine is the Head Technician & company founder - otherwise known as 'The Oracle'
Jamaine's attention to detail is second to none & his work ethic is faultless. He holds an IMI level 4 certificate for advanced automotive studies & is an IMI accredited diagnostic technician with over 20 years experience in the motor industry. Nothing pleases him more than to see customers leave happy with the service they have received.
Paul has over 10 years experience in the motor industry' He is not only an accomplished mechanic, he is our tyre expert & also a brilliant customer service advisor.
Paul joined us in November 2013 & is an asset to our company.
Mick is an extremely experienced auto electrician, service technician & general jack of all trades! he has been in the motor trade for over 25 years & brings a host of knowledge & expertise to MC Autos.
Mick is not the quietest worker though! He's often (lovingly) referred to as our gruffalo!
Chloe Jolly is a part time service advisor, she is organised, ambitious & determined, Chloe offers brilliant customer service & gets the job done! You don't have to ask her twice!
Shirley Jolly (AKA Mum!), has a strong managerial / customer service background. Shirley is always happy to help, always has a smile to offer & strives to keep all of our customers happy.
Kris is the latest member to join the workshop He is a very able mechanic. This is his passion, in his family all the men are mechanics so he say's its in his blood! Kris started fixing cars when he was just 15 back in Poland. He carries out work to the highest standard which makes him a great asset to our team. Not only is he a skilled mechanic but Kris' native tongue has been a lovely treat for our polish customers. Since he has been in the UK he has struggled to find a company that matches his high standards, we think Kris will fit in just perfectly at MC Autos (or should that be doskonale!)
James is the latest member to join our service team. He is new to the industry but is a quick learner, hard working & keen to help. He has adapted brilliantly to the motor industry, our processes & procedures, we think he will be one to watch for in the future! James has fitted in well with the team but it has taken a while to understand some of his Northern lingo! We looked tirelessly to find the right candidate for this position & we think our choice is 'sound'
In 2004 Jamaine Mckenzie decided to 'go it alone' & started the business out of the back of a car! visiting people at their homes & places of work, 2 vans & 5 years later Jamaine & Natalie joined forces opening a small workshop in Thornton Heath. The workshop was limited but it was a needed stepping stone from which they learnt a lot! They are gratefull to Peter & Angie (their previous landlords) for giving them the oportunity. In 2013 they moved into their current medium sized workshop, & have been able to grow the business steadily with plans to expand further in the near future as they have already out grown the current workshop! They would like to thank all their customers for their continued support, thank you for being such loyal customers - our past, present & future!
Ever since I was a kid I've always liked fixing things. I would take things apart to see what was inside, how they worked & rebuild them again! When my friends were out playing, I was working / learning with my dad - a mechanic by trade, he taught me the basics of what I know mechanically today. I also have always been interested in computers / electronics & have gained a pretty deep understanding of how they work, this has become an essential asset when working with the modern cars of today, some cars can have 20 or more different computers (ECU's) alone. My OCD like qualities with everything I do (lol) come from my mum, she taught me to make sure that if I did something, I did it properly & to the best of my ability. Thank you Mum & Dad, I'd be nothing without you. Jamaine Mckenzie
We will always obtain your consent before carrying out any work that has not already been authorised by yourself.
We will always retain faulty & damaged parts for your inspection.
We will always keep a complete record of your car & its history with us.
We will always report any advisories we see whilst working on your vehicle.
We will always explain the costs involved before undertaking any work on your vehicle & where applicable will give you a choice of genuine manufacturer parts & after market O.E parts. All parts we fit come with a years guarantee, unless otherwise stated.